Posts Tagged ‘guide’
Customer Service Blog
How to Choose the Best Help Desk Software in 15 Easy Steps
Tue, 11 Dec 2018, in Customer Support, General, Help Desk
As time passes, we all desire speedier, more intuitive customer service. This places greater demands on businesses looking for new help desk software. Customer expectations are rising…
Tags: customer service, guide, help desk
How to Write the Best Email Ever: A Style and Etiquette Guide
Mon, 21 Aug 2017, in Email
Email is difficult to get right. We know. After all, we make software that revolves around email - dissecting the intricacies of spam filters and open rates on a daily basis.
There’s a lot of misconceptions floating around about how we should be writing our emails, though. Not just what subject line to use, but also how to introduce ourselves…
25 Worst Customer Service Mistakes and What They Cost You
Thu, 5 Jan 2017, in Customer Service
We as customers are tolerating poor experiences with airlines, cable companies and inattentive wait staff at restaurants far more often…
Tags: customer service, guide, tips
