Posts Tagged ‘customer service training’
Customer Service Blog
What Are Customer Service Scripts and When to Use Them?
Tue, 16 Jul 2019, in Customer Service
No one likes insincerity, especially when you've got a problem that needs solving. That's why scripting is a dirty word in customer service. It's enough to bring up an image of pushy…
The Best 25-Step Customer Service Training Guide
Wed, 15 May 2019, in Customer Service
If you have great customer service agents, you'll get loyal customers that repurchase and recommend you to everyone in their circle. That's where your training program comes in…
Tags: customer service, customer service skills, customer service training