Posts Tagged ‘tips’
Customer Service Blog
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Customer Retention Tips That Attract Repeat Customers
Fri, 5 Jul 2019, in Customers
It’s a great feeling when customers come back to purchase more. Not surprisingly, the average business loses a fifth of its customers annually simply by failing to put the foot forward and…
Tags: customer loyalty, customers, tips
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How to Write the Best Email Ever: A Style and Etiquette Guide
Mon, 21 Aug 2017, in Email
Email is difficult to get right. We know. After all, we make software that revolves around email - dissecting the intricacies of spam filters and open rates on a daily basis.
There’s a lot of misconceptions floating around about how we should be writing our emails, though. Not just what subject line to use, but also how to introduce ourselves…
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10 Customer Service Skills to Look for in Employees
Mon, 10 Apr 2017, in Customer Service
If you’ve ever hired for a customer service position, you know how important it is to settle on the right candidate. And since customer service employees are the face and voice of your brand…
Tags: customer service skills, employees, tips
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25 Worst Customer Service Mistakes and What They Cost You
Thu, 5 Jan 2017, in Customer Service
We as customers are tolerating poor experiences with airlines, cable companies and inattentive wait staff at restaurants far more often…
Tags: customer service, guide, tips
