Posts Tagged ‘tips’
Customer Service Blog
Customer Retention Tips That Attract Repeat Customers
Fri, 5 Jul 2019, in Customers
It’s a great feeling when customers come back to purchase more. Not surprisingly, the average business loses a fifth of its customers annually simply by failing to put the foot forward and…
Tags: customer loyalty, customers, tips
How to Write the Best Email Ever: A Style and Etiquette Guide
Mon, 21 Aug 2017, in Email
Email is difficult to get right. We know. After all, we make software that revolves around email - dissecting the intricacies of spam filters and open rates on a daily basis.
There’s a lot of misconceptions floating around about how we should be writing our emails, though. Not just what subject line to use, but also how to introduce ourselves…
10 Customer Service Skills to Look for in Employees
Mon, 10 Apr 2017, in Customer Service
If you’ve ever hired for a customer service position, you know how important it is to settle on the right candidate. And since customer service employees are the face and voice of your brand…
Tags: customer service skills, employees, tips
25 Worst Customer Service Mistakes and What They Cost You
Thu, 5 Jan 2017, in Customer Service
We as customers are tolerating poor experiences with airlines, cable companies and inattentive wait staff at restaurants far more often…
Tags: customer service, guide, tips
