Internal Customer Service - Helprace
When considering a help desk, it makes sense for it to be transparent (or open to the public as some like to call it). But what if you are looking for an internal support software to make life easier for your internal team or private customer base?
You may need to raise issues, address grievances or more - and that's why Helprace is an all-in-one software. It's a help desk, self-service, community, feedback software and much more.
Custom support software options in Helprace
What makes the Helprace internal customer service software a pick among company leaders? Helprace features bank-vault security (HTTPS), and authentication options that are two factor, with social media authentication as well.
And, if you're looking for internal support software that's compliant with all the latest security standards, you're in luck. Helprace is compliant with PCI, Privacy Shield, and the requirements set by GDPR, HIPAA, and others.
Control access and visits with internal support software
Need better communication options? Consider the full scope of support options by Helprace. Customize the accessibility of posts and user permissions when it comes to posting them. Post on behalf of others, merge topics together or build a help desk (or a self-service) system - with full collaboration, productivity and organizational options.
Collaborate and engage in an internal customer service software
What sets Helprace apart from other internal support help desk software? The fact that it's so easy to get started with! There's no lengthy setup guides before you start using the full extend of your internal support software. Aside from letting you offer internal customer service, Helprace is also fully scalable across multiple products, brands and companies of any sizes. It's hosted on the cloud so there's no need to worry about downtime, attachment limits or ticket limits.
Sounds interesting? Sign up for Helprace and start offering internal customer service today!
