Secure Customer Service - Helprace
Offering customer service that's secure is sometimes easier said than done. What makes it all easier is better, secure support software.
But when you are interacting with a number of individuals, chances you need a secure way to do this. Whether it's between your team members, partners, stakeholders, customers or leads - you need that secure support software to a guarantee that information is carefully guarded at all times of day.
Start building a secure support software today
Security in customer service is of paramount importance. So should you wait while you grow bigger to offer the best secure customer service? The answer is rarely yes. In fact, when you have a larger customer base (with a larger stream of help desk tickets, requests, posts, questions and the like) it will be that much harder to start looking for secure customer service effectively.
Helprace is a low-cost secure support software as well as a flexible system all in one easy-to-use package. You get features such as Single Sign On (SSO) or IP restrictions to portal restrictions by the way of Spaces for your knowledge base and the like.
Helprace is build on secure cloud infrastructure with AWS (Amazon). As a result, there's no worry about security, downtime, maintenance or how many ideas you end up submitting to your idea management software.
Numerous security safeguards as part of Helprace
There are a number of safeguards in the Helprace secure support software. There are bank-vault security protocols (https) as well as the use of authentication options which include two factor, social media sign on and registration blocking. Lastly, Helprace complies with the latest requirements with US health information protection governed by HIPAA and EU data protection laws governed by GDPR. We've also got PCI and US and Swiss Secure Shield protection.
Helprace is easy-to-use secure customer service software
One thing we're super proud of is how there are no lengthy setup guides or option systems to tune up to start running your customer service system. But why take our word for it? Sign up for your free Helprace 30-day trial and start offering secure customer service today!
